TERMS AND CONDITIONS

Payments are required in advance.
Sunbed time slots will begin and end exactly at the time allotted in the pre-booked time slot. NOT the hour at which guests arrive and depart from Ravana Pool Club. (Excluding the all-day package, of course.)
Charges will apply for early check-in and late check-out, depending on availability.
After the allotted three hours, you must vacate your sunbed or sofa; otherwise, you will be charged an hourly rate without prior notice.
Children over the age of 10 will be considered as adults.
Pets are not permitted on the premises.
Since we are unable to predict weather patterns, no refunds will be arranged due to bad weather.
Cotton shorts and cotton t-shirts are not permitted inside the pool at any time; proper swimming attire is required at all times.
Playing, jumping, or diving are not permitted in the hot jacuzzi.
It is not permitted to bring in outside food or beverages.
Illegal drugs are not permitted, and we do not allow BYOB.
The front desk will handle security checks.
Ages 6 and up will incur fees.
Each swimming pool is 4 feet deep.
As part of the pool bed package, a package may contain a minimum of 1-4 people and a maximum of 5 people.

Cancellation and Refund Policy

Refund Policy:

Cancellations made within the specified timeframe will qualify for a full refund of any fees paid for the reservation, as outlined below. Refunds will be issued via the original payment method.

Cancellation within Seven days before the original reservation will result in a 100% refund of any fees paid for the reservation.
Cancellation within four days before the original reservation will result in a 50% refund of any fees paid for the reservation.
If cancellation occurs below four days before the original reservation, it is non-refundable.

No-Show Policy:

Failure to provide timely cancellation notice or failure to show up for a reservation without prior notification will result in forfeiture of any fees paid for the reservation

Rescheduling:

Members may reschedule their reservation within the cancellation period without penalty, subject to availability.

Communication:

All cancellations must be communicated directly to the Pool Club management via email (info@ravanapoolclub.com).

Non-Transferable:

Reservations are non-transferable. Guest cannot transfer their reservation to another guest without prior approval from the Pool Club management.

Policy Review:

The Ravana Pool Club reserves the right to review and update the cancellation policy periodically. Any changes will be communicated to members in advance.

By making a reservation at the Pool Club, members acknowledge and agree to abide by the cancellation and refund policy outlined above.

Terms & Conditions